With this document, we would like to inform you of the reasons why we collect your personal data, what we do with it, what your rights are and how you can exercise them, in compliance with the Organic Law 15/1999 of 13 December, on the Protection of Personal Data, and the General Data Protection Regulation of the European Union.

Who is responsible for the processing of your data?

The data controller is Luznor

What do we use the data for?

We collect and process the information you provide us with in order to respond to the questions you ask us through our forms, and to send you information related to our company's activity that we believe may be of interest of you. 

How long will we keep your data?

We will retain your personal data for as long as you do not request us to delete it. 

What is the legitimacy for the processing of your data?

The legal basis for the processing of this data is based on your consent, which you can withdraw at any time. 

To whom will your data be communicated?

Luznor does not sell, rent or make available to third parties the personal data you provide, unless legally obliged to do so. 

What rights to you have?

You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necesarry.

To exercise these rights, please send an e-mail to, specifying which of these rights you wish to exercise. 

Find out more about your rights at the Data Protection Agency. 



Purpose of processing maintain contact and communication with you and manage online requests made.

Rights: you may, where appropriate, access, rectify, erase, oppose, request data portability, limit the processing, and not be subject to automated decisions only, as detailed in the additional and complete information that you can see in our privacy policy.